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Frequently asked
How do I cancel my biddl Pro subscription?
Subscriptions are billed by Apple, so cancellation happens in your Apple ID settings, not in biddl. On your iPhone: open Settings → tap your name at the top → Subscriptions → pick biddl Pro → Cancel Subscription. You can also open the biddl app → Settings → Manage Subscription, which jumps you directly to that screen.
How do I delete my account and all my data?
Open the biddl app → Settings→ scroll to the bottom → Delete Account. This is permanent and removes your profile, jobs, recordings, transcripts, and proposals. If you also have an active Pro subscription, cancel it separately in your Apple ID settings.
I forgot my password. How do I reset it?
On the biddl sign-in screen, tap Forgot password?. We will email you a reset link. Check your spam folder if it doesn’t arrive within a minute or two. Password reset emails are sent from no-reply@biddl.app.
Does biddl work without an internet connection?
You can still record job walkthroughs and take site photos offline — they queue on your phone. AI proposal generation, sending, and payments all need an internet connection. Recordings upload and transcribe automatically the next time you’re online.
Is my client data safe?
Yes. Recordings and photos are encrypted in transit and at rest. Only you can see your own jobs. Transcripts are processed by Groq (Whisper) and proposals by Anthropic (Claude), neither of which train on API inputs. See our Privacy Policy for the full detail.
Do you offer refunds?
Subscription refunds are handled directly by Apple through the App Store. Visit reportaproblem.apple.com to request one. If you were charged in error, email support@biddl.app and we’ll help you sort it out.